Terms and Conditions

Welcome to RentDoo.

These Terms of Service ("Terms") govern your access to and use of the RentDoo platform, available at https://rentdoo.io (the "Service"), operated by MARKETING RESEARCH LABS LLC ("RentDoo", "Company", "we", "us", or "our").

By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Service.

1. About RentDoo

RentDoo is a software-as-a-service (SaaS) platform that provides tools designed to assist landlords, property managers, and real estate professionals with rental property management, tenant communication, AI-powered assistance, document generation, and related services.

RentDoo provides software only. We are not a real estate agency, property manager, legal advisor, accountant, or financial institution.

Nothing within the Service constitutes legal, financial, tax, or professional advice.

2. Eligibility

To use the Service you must:

• Be at least 18 years old;
• Have the legal capacity to enter into a binding agreement;
• Comply with all applicable laws and regulations.

If you register on behalf of a business or organization, you represent that you have authority to bind that entity.

3. Your Account

You agree to:

• Provide accurate and complete registration information;
• Keep your login credentials confidential;
• Maintain the security of your account;
• Notify us immediately of unauthorized access.

You remain responsible for all activity conducted under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or present security, legal, or operational risks.

4. Subscription Plans and Billing

Certain features require a paid subscription.

By purchasing a subscription you agree that:

• Subscription fees are billed in advance.
• Monthly and annual subscriptions automatically renew unless cancelled before the renewal date.
• Prices may change with reasonable prior notice.
• Applicable taxes may be added where required by law.
• Failure to pay may result in suspension or termination of access.

Payments are securely processed by third-party payment providers. RentDoo does not store full payment card information.

5. Refunds

Unless required by applicable law or otherwise stated:

• Subscription payments are non-refundable.
• Partial billing periods are not refunded.
• Cancelling a subscription prevents future renewals but does not automatically generate refunds for previous payments.

6. Acceptable Use

You agree to use RentDoo responsibly and lawfully.

You must not:

• Violate any applicable law;
• Upload malicious software or harmful code;
• Attempt unauthorized access to systems;
• Reverse engineer or copy the platform;
• Circumvent security features;
• Interfere with platform performance;
• Use the Service for spam or fraudulent activity;
• Infringe intellectual property rights;
• Upload unlawful, defamatory, or abusive material.

We may remove content or suspend accounts that violate these rules.

7. AI Features

Some features of RentDoo may use artificial intelligence to generate documents, responses, recommendations, summaries, or other content.

AI-generated outputs:

• Are provided for informational purposes only;
• May contain inaccuracies or incomplete information;
• Should always be reviewed by you before relying on them;
• Do not constitute legal, financial, or professional advice.

You remain solely responsible for decisions made using AI-generated content.

8. User Content

You retain ownership of all content you upload to RentDoo.

You grant RentDoo a limited, worldwide, non-exclusive, royalty-free license to host, store, process, transmit, and display your content solely for the purpose of operating, maintaining, securing, improving, and providing the Service.

You represent that:

• You own or have permission to use your content;
• Your content does not violate any laws;
• Your content does not infringe third-party rights.

9. Data and Privacy

Our collection and use of personal information is governed by our Privacy Policy.

By using the Service, you acknowledge that we may process your information as described in the Privacy Policy and in accordance with applicable data protection laws.

10. Intellectual Property

The Service, including its software, interface, branding, trademarks, documentation, and design, remains the exclusive property of MARKETING RESEARCH LABS LLC and its licensors.

Except as expressly permitted, you may not:

• Copy the Service;
• Modify the Service;
• Sell or sublicense the Service;
• Create derivative works;
• Remove copyright notices.

We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service during your subscription.

11. Availability

While we strive for high availability, we do not guarantee uninterrupted access.

The Service may occasionally be unavailable due to:

• Maintenance;
• Infrastructure failures;
• Security incidents;
• Third-party outages;
• Force majeure events.

We reserve the right to modify, improve, or discontinue any feature at any time.

12. Beta Features

From time to time we may offer beta or experimental features.

Beta features:

• May be incomplete;
• May change without notice;
• May be discontinued;
• Are provided without warranties.

Your use of beta features is entirely at your own risk.

13. Third-Party Services

RentDoo integrates with third-party providers including payment processors, email providers, mapping services, AI providers, and other external platforms.

We are not responsible for:

• Third-party services;
• Their availability;
• Their security;
• Their privacy practices.

Your use of third-party services is governed by their own terms.

14. Suspension and Termination

We may suspend or terminate your account if:

• You violate these Terms;
• You fail to pay applicable fees;
• Your use creates security or legal risks;
• We are legally required to do so.

You may stop using the Service and cancel your subscription at any time.

Termination does not relieve outstanding payment obligations.

15. Disclaimers

The Service is provided "AS IS" and "AS AVAILABLE."

To the fullest extent permitted by law, RentDoo disclaims all warranties, including implied warranties of:

• Merchantability;
• Fitness for a particular purpose;
• Non-infringement;
• Availability;
• Accuracy.

We do not guarantee that:

• The Service will be error-free;
• AI outputs will be accurate;
• Data will never be lost;
• The Service will meet every business requirement.

16. Limitation of Liability

To the maximum extent permitted by law:

RentDoo shall not be liable for any indirect, incidental, consequential, punitive, or special damages, including loss of profits, business interruption, loss of goodwill, or loss of data.

Our total aggregate liability arising from or relating to the Service shall not exceed the total amount paid by you to RentDoo during the twelve (12) months preceding the claim.

Nothing in these Terms limits liability that cannot legally be excluded.

17. Indemnification

You agree to indemnify and hold harmless MARKETING RESEARCH LABS LLC, its affiliates, directors, employees, and contractors from claims, damages, liabilities, costs, and expenses arising from:

• Your use of the Service;
• Your content;
• Your violation of these Terms;
• Your violation of applicable laws or third-party rights.

18. Changes to the Service or Terms

We may update these Terms from time to time.

Material changes will be communicated through the Service or by email where appropriate.

Your continued use of RentDoo after updated Terms become effective constitutes acceptance of the revised Terms.

19. Governing Law

These Terms are governed by the laws of United States of America, without regard to conflict of law principles.

Any disputes shall be subject to the exclusive jurisdiction of the courts of the United States of America, except where applicable consumer protection laws require otherwise.

20. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Failure to enforce any provision shall not constitute a waiver of that provision.

21. Contact Information

For questions regarding these Terms, please contact:

RentDoo

Operated by MARKETING RESEARCH LABS LLC

Website: https://rentdoo.io

Email: hello@rentdoo.io